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I find the manger to be verry rude as my friend brought a pair of shoes back that she had worn out once for a couple of hours and their soles have worn down to the point of it not being wearable agen and this should not of hapoend after one use verry upset with the way they treat her about the situation and wasn't even off a new pair or a refund will not be buying from this store agen due to the lack of respect and the poor quality of the item.!!!!! Also the gems have started falling off and that's not even from use of them as their not wearable anymore verry disappointing as I though catwalk to be a good place to shop unfortunately this is not the issue anymore I suggest to other customers to shop els were if they want good quality products. !!!    28-10-15